This statement was last modified on 4 May 2018.
On this page, we'll inform you about what data we collect when you use our website and/or use our services and products. We'll also explain why we collect this data and how we use it to improve the user experience. This way you'll understand exactly how we work.
When you sign up for one of our services, we ask you to provide personal information. This information is used to perform the requested service. The data is stored on secure servers of e-Village BV on servers hosted by AWS in Frankfurt. We will not combine this information with other personal information we may have.
The personal data that we may process are:
First name and surname
Information about your activities on our website
When you send an e-mail or other messages to us, we may keep those messages. Sometimes we will ask for your personal details that are relevant to the particular situation. This makes it possible to process your questions and answer your requests. The data is stored on secure e-Village BV servers hosted by AWS in Frankfurt.
This website uses "cookies" (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookies about the use of the website may be transferred to secure e-Village BV servers hosted by AWS in Frankfurt.
We place necessary, statistical and marketing cookies on our website. A necessary cookie has a purely technical functionality that makes the website work properly.
The statistical cookie collects anonymous data about the use of our website and helps us to optimise the website. The marketing cookies keep track of your surfing behaviour. This only concerns cookies from embedded content from YouTube and Wistia.
A tracking pixel is an electronic file (usually 1 pixel x 1 pixel) that is placed in an e-mail (such as our newsletter). By using a tracking pixel, we can see if an e-mail has been read.
The information will not be shared with third parties. In some cases, the information can be shared internally. Our employees are obliged to respect the confidentiality of your data; this is also recorded in writing.
The personal data we keep is kept no longer than necessary. The retention period is related to the purpose for which we have received or collected the data and any legal obligations. After each renewed interaction, we save the personal data for a maximum of 26 months. If you have any questions about this, please contact us via firstname.lastname@example.org.
We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us.
To make a request to access, change, transfer or delete your personal data or a request to withdraw your consent or objection to the processing of your personal data, you can e-mail email@example.com.
We would like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
e-Village BV is aware that you are trusting us. We therefore see it as our responsibility to protect your privacy. If you feel that we are not properly protecting your personal data or are misusing it, please contact us via firstname.lastname@example.org.
To protect your personal data, we have taken the following measures:
3705 GJ Zeist
030 - 698 80 80
e-Village officially received the Privacy Guarantee label on 16 April 2012. With this certification from the DDMA, organisations show their users that the personal data that can be used for advertising purposes is being correctly handled. Based on an enforcement regulation, the DDMA assesses whether organisations are properly adhering to the strict rules and legal obligations.